Its All good at Applewood!

The Applewood Auto Group is looking for a Wash Bay Attendant to join our Applewood Kia Langley team.  The ideal candidate is someone who enjoys washing and detailing vehicles, possess excellent customer service skills, and can work independently as well as part of a team. We are looking for individuals who are detail-oriented with strong organizational abilities, have the ability to meet deadlines, and work well under pressure.

The Role

• Managing inventory: The Wash Bay Attendant is responsible for overseeing the inventory of vehicles on the lot, ensuring that the inventory is well-maintained and that vehicles are correctly displayed for sale and cleaned for delivery.
• Maintaining the lot: The Wash Bay Attendant is responsible for ensuring that the lot is always clean, organized, and presentable. This includes ensuring that vehicles are parked in an orderly fashion and that they are correctly labelled with price and other relevant information.
• Vehicle Cleanliness Standards: The Wash Bay Attendant will clean vehicles for delivery, show, and lot display to the Standard of Performance for each category (lot, show and delivery). This will be the main responsibility for this position.
• Ensuring safety: The Wash Bay Attendant is responsible for ensuring the lot is safe for customers and employees. This includes implementing safety procedures to prevent accidents, complying with local regulations, and training employees on safety practices.
• Coordinating with other departments: The Wash Bay Attendant must work closely with other departments within the dealership, such as sales, service, and finance, to ensure that lot operations are aligned with overall dealership objectives and that vehicles are ready for customer test drives and deliveries
• Other duties as assigned by management.

Measurables:

• Vehicle Clean Score: This measures the cleanliness of the car based on its category (Delivery, Show, and Lot). This will be measured by spot checking and using the Vehicle Cleanliness Scorecard.
• Customer satisfaction score (CSI): This measures customers' satisfaction with their experience when visiting the lot. This can be measured through surveys or feedback forms.
• Lot Maintenance score: This measures the cleanliness and organization of the lot, including the condition of vehicles and the overall appearance of the lot. A high lot maintenance score indicates that the lot is well-maintained and presents a professional image to customers.
• Employee performance metrics: This includes metrics such as attendance, punctuality, quality of work, and adherence to safety regulations. By tracking these metrics, the Wash Bay Attendant can identify areas where employee performance can be improved and take steps to address them.
• Safety Compliance score: This measures the dealership's compliance with safety regulations and guidelines. A high safety compliance score indicates that the dealership is taking the necessary steps to ensure the safety of both customers and employees.

What You'll Bring:

• An excellent work ethic
• Top-notch customer service

Applewood Auto Group Benefits:

• Full training provided (with ongoing training, development, and support)
• Exceptional culture and community.
• Work alongside industry leaders, some of the best managers in the industry.
• Exciting high-energy work atmosphere and we have LOTS of fun.
• 10 dealerships and counting to work alongside and grow with.
• Group events, Applewood Family Day, Xmas party, Bowling, BBQs, and more
• We support local communities, schools, animal hospitals, sports teams, and charities.

Our Core Values:

• Best-in-Class Experience - We are committed to delivering a best-in-class experience for every team member and client who walks through our doors.
• Find a way to say Yes! - We take full ownership, embracing the responsibility to "Make Things Better."
• Team Beats with One Heart - We are a close-knit group of professionals who are all working towards the same goal of driving excellence in everything we do.

Question for you, are you ready to take this step? Ready to build a solid career?

If the answer is yes, APPLY NOW, don't wait!

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Store discount
• Flexible Language Requirement:
• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Langley, BC V3A 4C9: reliably commute or plan to relocate before starting work (required)